MBA-A-Day: Economics

Economics is all about theory. And in theory, money flows about the world in predictable, fair and efficient ways.

In theory.

In a perfect economic world, companies would compete with each other, eternally striving towards monopoly–one company completely controlling the market for a product–but instead locked in perfect competition, driving prices towards a minimum. This minimum would be high enough to cover the cost of the materials and production, but low enough that people would not be willing to pay a cent more.

This is the point of zero economic profits. It’s different from what we think of as business profits. An economic profit means that you managed to take some money off the table that you shouldn’t have been able to take…that you should be able to sell it for a buck based on what it costs to produce and a reasonable markup that mirrors what the industry expects the markup to be, but you sold it for a buck and a quarter. That’s a quarter you shouldn’t have been able to make. But you did. Somehow.

For some products, a very small price increase means that the demand drops to nothing; nobody is willing to pay a penny more. That’s called a high price elasticity of demand–you have that a lot in commodity items, or items where there’s no real quality difference between one producer’s brand and another, like grain or road tar or other raw materials. You’re not going to pay an extra nickel per ton of somebody else’s gravel. But for a nickel less, you’ll buy a lot more. And then there’s a low price elasticity of demand, where you can move the price up or down quite a bit before it impacts how many people want to buy it. Gasoline is a great example of that.

In theory, markets are efficient. That means that the price of a stock should include everybody’s assumptions about its future performance, and shares of AAPL shouldn’t jump when Steve Jobs takes the stage and announces the latest iSomething. When you pay $250 a share, that includes the belief that Apple is going to come out with all kinds of innovative products at various points in time, which is what makes it worth that share price.

Opinion time: reality–Enron, the real estate bubble, the tech bubble, and countless other stories of free market systems gone wrong–has convinced me that markets are anything but efficient.

Apple’s stock price does change, because people aren’t rational, and efficient markets count on people acting like little economic machines–or that everything will even out in the end, because irrationality in different directions will average out to sensible behavior. If that’s true, I haven’t seen it.

You’ve read it before, and you’ll read it again before MBA-A-Day is done: people are messy.

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MBA-A-Day: Leadership

Leadership is credibility. Credibility means people believe you’ll do what you say you’ll do. Doing what you’ll say you’ll do means people will trust you.

You can’t lead people without trust. You can’t lead people without having a place to lead them. You can’t lead people without telling them where you’re going.

That’s leadership.

Of course, if you have consistently bad ideas, nobody will follow you either. It helps if you have the sort of charisma necessary to excite people, to get them to buy into causes or concepts in a way that makes them feel as if it was their idea all along.

Leadership can be a bad thing, if you use it to take advantage of people or lead them to do bad things. But by itself, leadership isn’t good or bad: it’s a tool to move people and events in a given direction, for good or ill.

To become a strong leader, begin by telling people that you’re going to do a particular thing. Do it. Repeat.

Build credibility over time. Get a reputation for being the sort of person who can be trusted, and who has a history of getting a particular kind of result. You don’t always have to succeed, but when you fail, own up to it and be open to why it happened. Improve.

Relatively simple, but the kind of thing that takes a long, long time to master. No shortcuts.

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MBA-A-Day: Marketing

Most people think of “marketing” as “sending fancy fliers in the mail or making banners for trade shows.” But that’s “Marcom,” or “marketing communications.” Real marketing is the art of building the right product for the right audience and getting them to buy it.

First, you need to think about who might want to buy a particular product; this means you need to think like your customer, and it also means that you need to either a) make changes to your product until it matches their needs, or b) find a different set of customers who do need your product in its current form, or c) do a little of both.

Then it gets harder. This set of customers can be thought of as the wide end of a funnel, your “sales funnel”. Of your entire target audience, who is going to agree with your assessment that they need it? The funnel gets narrower. Of those, how many of them are going to be aware that your product exists? Narrower still. Of those, who are going to be in the right place, at the right time, credit card in hand, with the ability to make a purchase? Getting really narrow now. Finally, who is going to look at how much it costs, decide that it’s a good idea, and fork over the cash?

That’s where you need to get to.

Funnels can be all different shapes and sizes. If you advertise during the Super Bowl, your funnel is going to start by being really, really wide. And if your product happens to be sold at grocery stores around the country for about a buck, your funnel may just look more like a tunnel.

Now suppose your product is a bed and breakfast you run in a small town in Massachusetts. Not much point in that Super Bowl ad; most people who see it aren’t going to need or want your product. Maybe your funnel is a lot narrower. Now your problem is different: how do you get people who vacation in Massachusetts to know about your B&B, how do you figure out the sorts of things they want to see in their vacation property, and how do you set a price for a weekend stay that matches their expectations? That’s a thin funnel indeed.

This is where the concept of “levers” comes in. If literally everybody in the world can use your product, you need to figure out a way to let them know it exists. If only a few can use it, you need to figure out how to get the message to those specific people. Maybe they know about it, but can’t buy it–like running an ad for a New Jersey restaurant in Maine. Maybe they can buy it, but it’s too expensive. All these levers can be adjusted.

Levers have costs. Getting a really wide funnel (broad advertising) or a really narrow funnel (targeted advertising) are both expensive. Figuring out what price people are willing to pay means doing market research, or setting multiple prices at different places, or both. You might discover that your amazing product isn’t amazing to anybody but you and have to radically change it, or dump it altogether.

Those are the 4 Ps of Marketing: Product, Promotion, Place, and Price.

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MBA-A-Day: Corporate Finance

A dollar today is not worth the same thing as a dollar a year from now.

If you promise to give me a dollar in a year, I can’t do anything for a year. But if you give me a dollar today, my options are open: I can put that dollar in the bank and collect interest, I can use it to buy raw materials so I can make something and sell it at a profit, I can invest it in the stock market…or I can just spend it. The point is, I have the option to make that dollar increase in value over the course of the next year.

If I invest that dollar at 5% annual interest, it’ll be worth $1.05 in a year. What that means is that, if you gave me the option of a dollar today or a dollar in a year, I would say that you’d have to give me at least $1.05 in a year for it to be worth my while to wait, because I believe that I can get 5% if I have that dollar today. This is called the “internal rate of return,” or IRR, and the value of my dollar today is called the “net present value,” or NPV.

Thought about it another way, I’d gladly take 96 cents today instead of a dollar year from now, because I ought to be able to earn that extra 4 cents over the course of a year…and maybe more. That’s one reason people who win the lottery aren’t crazy for taking the lump sum: with proper investing, they may be able to earn more money than if they just divided the payments up over time (the amount of that lump sum is actually based on the lottery’s calculation of NPV).

In business terms, you would use this to decide whether or not to make a particular investment, or go forward with a particular project. If you plan to spend $1000 launching a new business, and you determine that you can probably just turn that $1000 into $1050 in a year if you put it in the bank, then your new business would need to be worth at least $1050 in a year for it to be worthwhile. If it wasn’t, you’d just skip all the risk and settle for earning interest.

That’s simplifying it a bit. Figuring out what is a realistic IRR is a big part of the process. But it does illustrate a really important point: the power of compound interest over time. Earning a nickel on a dollar over the course of a year isn’t much of a thing, but imagine earning $50,000 a year on a million-dollar investment.

It takes money to make money.

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MBA-A-Day: Organizational Behavior

Big businesses are not all that different from high school.

There’s the way that things are supposed to work–you’re not supposed to have to worry about your teacher/boss bullying you or your classmate/coworker taking credit for your work, and the teachers/management are supposed to always know the right thing to do, and do it.

But your job, just like your high school, is filled with–and run by–people. And people are complicated, vindictive, confusing, sympathetic, pathological, and messy. They make mistakes. They make bad decisions. Behind a thin facade of competence, they’re frequently so disorganized that it’s amazing that they function at all.

Sometimes the good guys lose (their jobs) and the bad guys win (a promotion). Sometimes good guys lose because they are good and doing the right thing, and sometimes bad guys win because they are being unethical, territorial, or just mean.

You might easily find yourself in a no-win situation. Try to follow Sun Tzu and The Art of War and don’t start a battle (job) you can’t win (be successful, happy and well-compensated at). But remember that “no-win” means “you can’t win” and don’t be too surprised when it happens. Just pick up the pieces and try to put yourself in a better situation next time.

And, if you can help it, try not to be the bad guy. Every once in a while, the bad guy gets his, and jail isn’t fun.

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MBA-A-Day: Accounting

Assets = Liabilities + Equity.

That’s all there is to accounting.

Your assets represent the things you have that have value…your house, your possessions, your education. Your liabilities represent the money you owe for those assets. Your equity represents the difference.

If you pay for a new car, that’s an asset. But you still owe the bank money for the car. That’s the liability. As the value of your car decreases, it may go down faster than the amount you still owe. If you have assets that are worth more than your total liabilities, you have positive equity, which is good. If you owe more than the value of your assets, you have negative equity, which is bad.

“Bad” assets are things that don’t make you money and lose their value, like expensive cars, clothes, vacations, entertainment, and dinners. “Good” assets are things that do make you money and increase in value, like a higher education, investments, and (sometimes) real estate.

That doesn’t mean that you should never go to the movies or that you shouldn’t buy a car. It does mean that you should be careful to spend your money–to increase your liabilities–on things that can make you more money than what it cost you to buy them.

If your equity is high, that means you’ve got a lot of value and you don’t owe much money on it. And that’s how you get rich.

Easy, huh?

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MBA-A-Day

My MBA is almost complete! In celebration of my impending graduation, I thought it would be fun to go through every class I’ve taken and, once a day, briefly summarize what it taught me. I’m not planning to just comb through my notes in search of nuggets of wisdom, but to tell you what I learned…the stuff that’s stuck with me through the last four years.

Here’s a bonus observation about the program as a whole: you get out of your education what you put into it. My goal, all along, was simply to leave a class with at least one more piece of knowledge than I had when I began. It’s ok not to know your endpoint at the start of a journey…as long as you keep moving forward.

Check back as I count down to May 14th!

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Running the Numbers

Not long ago, I was thinking of buying a new car for myself as an MBA present. I’m not anymore. Our financial advisor pointed out that any gift that comes with 60 payments isn’t much of a gift at all…and fixing the horn on my Jetta costs a lot less than a down payment.

But when I start to get interested in buying something, I get obsessed, and I knew that I’d get it out of my system if I just started to do some actual research. So in the process of looking at Consumer Reports Online, making spreadsheets, contacting dealers for quotes–and insisting that I’d give a local Toyota dealership a 5.79% gross margin on a new Highlander over my dead body–I was constantly reminded of probably the most fundamental lesson of business, and life: intuition is inherently faulty. You have to run the numbers.

That phrase smacks of Consulto-speak, so let me clarify: running the numbers is something you do when you’re making a financial decision to see if it actually makes sense or not. You take your assumptions about a decision, put them on paper, tie some numbers to those assumptions, and see what comes out. It’s a way of challenging what you believe to be true. In your head, you might think that it makes sense to buy that new car, or rent out your old condo rather than sell it, or order pizza for a party rather than make your own at home. But until you’ve considered the cost and the benefit in real terms, you’re just making a guess.

A word about assumptions: these aren’t the “makes an ass out of you and me” kind of assumptions. Think of “assumption” as another word for “variable.” For example, if I’m going to cook dinner, my list of assumptions is going to include “I have access to a stove” and “I have the ingredients I need on-hand.” That allows me to arrive at a conclusion: if I have access to a stove and I have the ingredients I need, dinner should take about 30 minutes. Later, I can play around with those variables to come up with alternative outcomes–if I don’t have the ingredients, then dinner is going to take longer. The idea is, consider all the things that could be variable in your situation, give them starting values, and then change them to see what might happen. Some things might not have as much of an impact as you think…maybe I don’t have a stove, but I have a microwave oven instead.

If you ever did a science fair project, you’ve done just this kind of experiment. But don’t worry. I didn’t like science fairs either, and I’m not going to make you go buy any poster board, test tubes or fruit flies. Just grab your copy of Excel, OpenOffice, Numbers, or any spreadsheet program you like, and follow along.

Hourly Rates

First real-world example: as a consultant, I recently had an opportunity to speak with a client about the number of hours they wanted me to work, and my hourly rate. I knew that I wanted to make as much money as possible, and I knew that I had plenty of availability to commit to more hours. So I put together a really quick and dirty spreadsheet:

Weekly Hours Hourly Rate Revenue per Week
15 $35 $525

In this case, my assumptions are that I will be able to work 15 hours a week at a rate of $35 per hour, giving me a weekly income of $525. That’s my baseline: it’s a place I can start from, so I can see what sort of impact adjusting the variables might have.

Next, I considered that I would try to increase my hourly rate. I figured that $40 was reasonable, so I added this line:

Weekly Hours Hourly Rate Revenue per Week
15 $35 $525
15 $40 $600

Great! If I could convince the client to give me an extra $5 an hour, that would translate into another $75 per week in revenue! Easier said than done…but I was getting carried away. What if I could do an extra $10 an hour? What impact would that have?

Weekly Hours Hourly Rate Revenue per Week
15 $35 $525
15 $40 $600
15 $45 $675

Excellent! Another $75 in my pocket! Plus, I’d have the bragging rights associated with that higher rate. Who doesn’t want to increase their hourly wage?

But then I started to consider what would happen if the client couldn’t afford to increase my rate. I knew that they were interested in having me do more work for them, and I certainly had the hours to bill. Suppose I did, oh, an extra 5 hours a week at my usual rate? I figured it probably wouldn’t be as impressive as getting my rate higher, but my goal was to make more money, however I could. So I added another line:

Weekly Hours Hourly Rate Revenue per Week
15 $35 $525
15 $40 $600
15 $45 $675
20 $35 $700

Wait. What?

Could my math be wrong?

I double-checked my simple little spreadsheet, looking for any errors, but everything added up. It didn’t make sense, intuitively. I should be trying to maximize my income by charging a higher rate, not by working more hours!

But it wasn’t so. I was better off just working a meager 5 more hours per week than trying to get my rate up by $10.
I ran the numbers one last time, just to see what rate I’d have to charge to make that $700 a week:

Weekly Hours Hourly Rate Revenue per Week
15 $35 $525
15 $40 $600
15 $45 $675
15 $46.67 $700
20 $35 $700

$46.67. Over an $11 hourly increase. There was no way the client would agree. And they didn’t. But when I asked them if I could do a few more hours of work, they were overjoyed. So was I.

There are a few other important assumptions that aren’t in this spreadsheet: the most important is that I didn’t expect to be able to find another client to buy those hours for a higher rate. And, of course, there was the assumption that I should try to increase my hourly rate above all else. That’s why you run the numbers: to prove or disprove these bad kinds of assumptions.

“But Mark,” you say. “I’m just not a math guy, Excel gives me hives, and I’m not a consultant.” Well, I’m not a math guy either, and putting together spreadsheets didn’t come naturally to me. Furthermore, you don’t need a business to benefit…just a desire to understand where your money is really going when you make a purchase.

Saving Green by Going Green?

Here’s another example: if I’m going to buy a new car, should I buy a hybrid?

The conventional wisdom says “Yes, buy a hybrid, you pollution-spewing urbanite.” But I wasn’t sure if it made sense from an economic perspective; would the fuel efficiency pay for itself?

This one is more complicated, and it took me some puzzling before I arrived at this spreadsheet:

MPG Price per Gallon Price per Mile Yearly Miles Driven Yearly Cost of Gas
20 $3 $0.15 12000 $1800
24 $3 $0.125 12000 $1500

First, I’ll estimate that a non-hybrid SUV might get 20 MPG, average (you could make this fancier by doing a weighted average based on your city vs. highway driving, but as I’ll mention in a bit, the idea behind this is usually to just keep it simple and avoid confusing yourself). Let’s say that gas is $3 a gallon. Divide Price per Gallon by MPG and you’ll get a gas cost of 15 cents a mile.

Now, assume that we drive an average 12K miles per year. Multiply 15 cents a mile times 12K miles, and you’re going to spend $1800 on gas each year.

Now, let’s take a hybrid SUV with a fuel efficiency around 24 MPG. Wow! You can save $300 a year with that added efficiency! Not too shabby, huh?

Not so fast. That hybrid engine adds some cost to the vehicle…in the case of this hypothetical SUV, about $7000 extra. But, we’re going to plan to keep this car for awhile. So our second spreadsheet looks like this:

Yearly Cost of Gas Years Driven Lifetime Gas Cost Hybrid Cost
$1800 8 $14,400
$1500 8 $12,000 $7000
difference: $2400  

Oops. Looks like the total lifetime savings of running a hybrid is $2400 over a regular SUV, which means that we should expect to pay no more than a $2400 premium to get a hybrid. But, the hybrid in our example costs $7K more.

Looks like that extra 4 MPG just isn’t worth the cost.

There are plenty of ways we can rework this example…by planning to drive the vehicle longer, for example, or estimating higher fuel costs in the future. If we drive the car for 10 years, it makes sense to pay as much as $3000 extra for an extra 4 MPG. If gas goes up to $5 a gallon, owning a hybrid for 8 years can save $4000. If you want to be more accurate, go ahead and add in a weighted average of the cost of gas over the lifetime of the vehicle. Excel (or any spreadsheet) is a wonderland for coming up with these sorts of estimates.

But to get back to our original example, we would need to get a startling 39 MPG to make that $7K premium worthwhile within 8 years. Not exactly the environmental answer, but as the authors of Freakonomics put it, “People respond to incentives.” Either a decrease in the cost of hybrid technology or an increase in the cost of fuel will almost certainly drive adoption rates.

Add it Up

So just like that, we’ve challenged the idea that getting a higher hourly rate is always the best idea, and that driving a hybrid is always a smart choice. Isn’t it interesting what you can learn when you stop being scared of numbers? Remember: the numbers work for you!

I can’t emphasize enough the “quick and dirty” aspect of this kind of analysis. In many cases, people will call this kind of analysis a “back of the envelope” estimate, meaning that, at most, you’re jotting the numbers down on some scrap paper, and, at least, you’re doing the math in your head. I recommend using a spreadsheet for two reasons: one, if you’re math-phobic like me, it’s a handy tool for getting everything added up. Two, it’s a lot easier to come back to at a later date when you might consider some additional assumptions that you want to throw into your model.

The next time you come up with an assumption that “just makes sense,” I encourage you to put your own intuition to the test: put it in a spreadsheet and run the numbers!

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The Point of the iPad

It’s a common cycle: new application of technology is envisioned, wished for, described in infinite (and contradictory) detail, and, at long last, rumored to be on its way to the marketplace. That’s when the fun really sets in. Hell hath no fury like a geek scorned.

We saw it with the original iPod–I still remember reading the article on nerd bastion Slashdot.org that declared the concept completely DOA. It happened with Xbox (“Micro$oft making a racing game? When you crash the car, it crashes your console! Snort!”). It happened with the Nintendo DS (“Two screens? I guess we can have twice as much of the same Mario game they’ve been remaking for 20 years, amirite?”). One can only imagine the backlash around 1989 when Tim Berners-Lee invented the World Wide Web (“What possible practical application could this have? Now the world can see pictures of my cat!”).

That scorn takes on extra fury when the perception is that the company just isn’t thinking. How could they be so foolish? Why, their whole company could have been saved from inevitable failure if they had just heeded the wisdom of Complaining Geek #256, Who Definitely Is Never Going to Buy This Broken Failure of a Product Now That They’ve Shown They Have No Clue.

Here’s the psychology of it: you envision, in your head, a detailed concept for exactly what sort of product would precisely solve your particular set of problems. In the case of the iPad, it would have all the processing power of a MacBook Pro, would run OSX, would have a video camera, would have facial recognition, etc. etc. This probably solves the problem of the average Mac laptop user, who might want a smaller, lighter, fundamentally cooler version of the same thing.

But clearly, this is not the problem for which the iPad was designed. And so, because it doesn’t solve my problem, it is broken, and Apple missed the boat, the fools.

Now, let’s think this through from Apple’s perspective. If you already have a Macbook, and are invested in the platform, and are likely to buy another one in three years’ time when yours has become obsolete, what possible reason would Apple have to invent a device that replaces a Macbook–a laptop that makes a very nice profit for Apple, a thing which is certainly not broken, and has no need of being fixed? They already have your future dollar. The goal is to capture dollars which are not already spoken for.

Think of Nintendo with their Wii (another great example of nerd outcry). Some business-speak for you: if there is a defined market of people who will use a certain class of product, and you want a piece of that market, and you believe that most everybody who is going to be in that market is already in it, the only way to gain a share of that market is to compete with everybody else in the space. For Nintendo, they looked at a crowded 3-player market of core console video games and saw that the endgame was a bloody battle of attrition to grab players from Xbox and Playstation, or get people to purchase more than one platform.

But there is another way: create a new market.

As Jobs said in his keynote, the iPhone has an established niche. So does the Macbook. The idea is to determine whether or not there is room for something in-between. Like Nintendo, who gambled that there were lots and lots of people out there who might be interested in playing a different sort of video game, Apple is gambling that there are lots and lots of people out there who might be interested in a new “class” of device.

A very easy-to-use computer, more similar to a cell phone than a complex, scary laptop, with all its software to be installed and viruses and whatever an operating system is.

A computer with the ability to have wireless internet anywhere, not just within range of a wifi hotspot.

A computer which is built around the needs not of a computer programmer, who wants complete control over the machine, who uses it like a block of clay to sculpt more and more complex works of art. A computer that operates quite a bit like the old concept of the Internet Appliance: a device whose sole purpose is to surf the web.

3Com tried it with their Audrey. So did Compaq, with their iPAQ. Hey, there were plenty of other MP3 players before the iPod came on the market.

The iPad is the coming of age of the Internet Appliance. The ease-of-use of a microwave oven, applications that install as if from the dollar menu at McDonalds and just work, and the always-on network connectivity of a cell phone. It’s not a computer. It’s the embodiment of Web 3.0. It’s the Internet, everywhere.

Let me repeat that: the whole sum of human knowledge, accessible anywhere, for about the same price as you pay to get web access on your tiny little phone. Cheap, ubiquitous wireless access just took on a more useful form factor. That’s the revolution here, and it’s going to change things, big-time.

The users are an untapped market. They are your grandmother who winters in Florida and doesn’t want to pay for an internet connection that will go unused half of the year. They are the guy who cuts your hair and wants to keep in touch with his kids in California, but doesn’t know the first thing about computers. They are your classmates who play games on consoles and just need a simple PC for taking notes, or reading textbooks which they bought online at a discount. They are road warrior consultants who need Word, Excel, Powerpoint, email and a web browser, in the most lightweight and portable package possible. They are all the people who use the basic functionality in every application, panic at fake virus popup windows, and wonder why on earth this Internet thing can’t be less complicated.

They are not you.

Remember: you may think that it’s ridiculous to own more than a half-dozen pairs of shoes. That hasn’t stopped Zappos.com from making millions. In other words, it’s not always about you.

So, you can buy a full-featured netbook for less than the price of an iPad, install Linux on it, author shareware or hack kernels or even install OSX on it and thumb your nose at Cupertino. Have fun. Apple will be perfectly happy to allow Asus and the rest to compete over a few dollars of margin in the cutthroat netbook market.

In the meantime, they’ll be busy cornering a new market. And that’s why they make the big bucks.

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bullets: 12/31/09

Just a few quick bullet-pointed updates:

  • The fall semester is over! It was among the most valuable and enlightening semesters of my MBA…I wrote a full-fledged business plan, learned how to identify and evaluate new business opportunities, gave numerous short pitches and long presentations, and expanded my network. In the end, I kept the “B” in “B-School” with an A- in Entrepreneurship and a B+ in Starting New Ventures; my GPA remains firmly in the 3.3-3.4 range.
  • The last three years have been all about the basics of business–accounting, marketing, economics, organizational behavior–and now it’s time to put it into practice as part of the time-honored tradition of being an American small-business owner. I’m in the process of getting my own company off the ground; in a nutshell, we will develop location-aware and augmented-reality applications for mobile devices, focusing on gaming and related marketing and advertising opportunities. By the time I graduate in May, Aberdeen Interactive will be a real company.
  • Of course, you need cash flow, so I’m doing consulting work to make ends meet. Right now I’ve got one main paying client and one client for whom I’m working on an equity basis; more than just trying to make a buck, I’m learning everything I can from each of them. They’re both startups in different sectors and different phases of development, and both have a lot to teach.
  • Kara is being exceptionally patient with me as I embark on a new career; if she didn’t have a great job (and equally great health insurance), this would not be a possibility. It’s scary and exciting all at the same time, and while she prefers the more stable career path of working for a paycheck, she’s giving me some freedom to try to make a go at my dream of being self-employed. This is an experiment, though…if it doesn’t work out, we’ll pull the plug and I’ll go get a regular job. My internal deadline for bringing home enough bacon to survive is the end of the summer, 2010.
  • This is Dot-com 2.0 for me. But while the first dot-com era was me struggling through with no experience and not much direction, this time, I know what I know…and I know what I don’t. The successful entrepreneur doesn’t have to be smart, but he surrounds himself with smart people. I’m trying a lot harder to do that this time. I’m also realizing, as difficult as it is, that you cannot just go it alone; you need support from those around you to get a business off the ground.
  • The holidays were very good and both Kara and I spent quality time with family and friends, and gave and got some great gifts. Given the general economy and my current cash flow situation, we tried to scale back a bit, and I found that I enjoyed Christmas a lot more when I tried to think of more creative gifts without just throwing money at the problem. For my part, I got lots of culinary ingredients, cooking lessons for the two of us at the Boston Center for Adult Education, books, toys and games.
  • In strict industry terms, the gaming industry is a tough nut to crack. But if there’s one industry I know better than any other, it’s gaming…an added bonus is that gaming time can now realistically be considered “research”. Right now, I’m playing Torchlight, the Diablo clone from some of the original creators of the series (can it be a clone if it’s from the guys who wrote the original?). It’s an enjoyable dungeon romp with plenty of unique items to satisfy the power-up packrat in me, and it runs reasonably well on my 4-year-old laptop. I also got the new DS Zelda game for Christmas, and I’m enjoying that as well. It’s very similar to Phantom Hourglass with a few new puzzles and items; I really like the train as the primary vehicle for traveling around Hyrule. Not as jaw-droppingly innovative as Hourglass, but still fun.
  • Speaking of gaming, Kara will accompany me to the first-ever PAX East this year, where I’ve promised her we can make fun of the cosplayers together. I’m really excited…I’ve never been to a gaming expo before, and I’m really really going to try to get the first version of my first iPhone game out there in time for the event, so we can do some marketing while we walk around and talk to people. My first boss, Mark, will also be there with his family, and it’ll be great to catch up. It’s funny…as interested as I am in games, most of my friends are not. But I’m sure I’ll meet some interesting folks there; I’ll have plenty of business cards on-hand to pass out.
  • Writing-wise, both my submissions were rejected, but I have a good idea on how to retool one of the stories to make it more plausible. The feedback was that it was funny, at least, so that’s good. As far as the blog goes, I think I’m moving in a slightly different direction–again. The articles I’ve been writing were genericized to the point where you couldn’t tell who the audience was that I was writing for. I’m done with that: I know who reads this blog. So I’ll be writing articles and stories just the same, but it’s coming from me, Mark Dalius, to you. I definitely plan to go back to writing about what’s going on in life as well–no articles about what I had for lunch, though.

That’s all for now. As I recall, my resolution for 2009 was to keep on doing more or less what I was doing, and I think I stayed true to that goal, at least for the first three-quarters of the year. 2010 is going to be about new horizons and new opportunities, about working both hard and smart towards careful strategic goals, and to bringing new innovations to market. If ’09 was about being on cruise control down the straightaway, ’10 is about getting into the curves and standing on the accelerator.

So hang on for the ride!

Happy New Year!

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